Information We Collect from Users
When you register and use the 77cuci platform, we collect several categories of information to ensure our services run smoothly and securely. The following are the types of information we may collect:
Full name, email address, phone number, encrypted password, date of birth, and profile information you provided during registration or account updates.
Bank account name, Malaysian bank account number, and eWallet details used for deposits and withdrawals in Ringgit Malaysia (RM). Credit or debit card information is not stored directly on our servers.
Device type, operating system, phone model, browser type, IP address, screen resolution, and language used. This information helps us optimise your mobile experience.
Login history, pages visited, games played, bets placed, session duration, and interactions with interface elements. This data is used to improve our services.
How Your Information Is Used
Every piece of information we collect has a clear and legitimate purpose. 77cuci does not use your data for any purpose beyond what is stated below:
- Account management β To securely create, verify, and manage your account.
- Transaction processing β To process deposits and withdrawals in Ringgit Malaysia via your chosen local payment channels.
- Platform security β To detect and prevent fraud, unauthorised access, and platform abuse.
- Service improvement β To understand how users interact with the platform in order to improve its design and functionality.
- Customer support β To assist you when you contact us with enquiries or complaints.
- Legal compliance β To meet legal obligations and regulations applicable in Malaysia.
Your Data Storage & Security
77cuci takes appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
All sensitive data, including passwords and payment information, is stored in encrypted form using current industry standards.
Data is stored on servers protected by firewalls and intrusion detection systems, with access restricted to authorised personnel only.
Active account data is retained for as long as your account remains active. Closed account data is kept for the period required under Malaysian law, then securely deleted.
Third-Party Sharing
77cuci does not sell or rent your personal data to any third party for marketing purposes. We only share data in the following limited circumstances: with payment processors required to complete your transactions; with technical service providers that support platform operations under strict confidentiality agreements; and when required by Malaysian law or court order.
Your Rights as a User
As a 77cuci platform user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you. Contact our support team to make this request.
If any information we hold is inaccurate or incomplete, you can update it through your account settings or by contacting us.
You may request deletion of your data upon account closure, subject to applicable legal retention obligations.
How to Contact Us
For any enquiries regarding this privacy policy, to exercise your rights, or to report a privacy concern, please contact the 77cuci support team:
Email: [email protected]
You may also refer to our FAQ page us for answers to frequently asked questions about accounts and privacy.
Changes to This Policy
77cuci reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology requirements, or legal obligations. When significant changes are made, we will provide appropriate notice via the platform or your registered email.
The latest version of this privacy policy will always be available on this page along with the effective date. We encourage you to review this page periodically. Continued use of the platform after updates are published constitutes acceptance of the revised policy.
Effective date: January 2026
Your Privacy is Protected at 77cuci
We are committed to protecting your data at every step. Register an account today and enjoy a safe, personalised betting experience built for Malaysian users.